1.Terms Applicable to Distribution and Channel Management Services
1.1 Scope
1.1.1 We will provide You access to a platform via which You may offer Your meetings services, hotel rooms, venues, and other products on the Affiliate Websites, through which end-users can book Your services and products.
1.2 Obligations of the Parties
1.2.1 You will provide all advertisement information and content about Your products and services, including applicable pricing. You shall ensure that all content is accurate, up-to-date, and complete in all respects.
1.2.2 We reserve the right to modify the Affiliate Websites and all content or software used or contained in the Service, at any time. You are prohibited from re-selling, deep-linking, using, monitoring, downloading, copying, displaying, or reproducing any content or information (other than your proprietary content), software, products, or services available on the Affiliate Website for any commercial or competitive activity or purpose, or engaging or encouraging any third party to do any of the aforementioned.
1.2.3 We intermediate details of bookings and request for proposals to You by email or within the Web Portal. The details included in the booking or request for proposals reflect any information entered by the Customer when making the booking or request for proposal. We are not responsible for the truth or accuracy of such information and We will not be liable to You or any third party for any losses caused by the content of the booking or request for proposal.
1.2.4 We are intermediators between You and the Customer. We do not conclude contracts with the Customer on Your behalf, or act as Your agent. A separate legally binding contract between You and the Customer is formed when the Customer has accepted the offer made by You.
1.2.5 You shall ensure that any product booked by a Customer is available at the agreed times.
1.2.6 You shall ensure that Your cancellation and refund policy is communicated clearly to the Customers and that You will comply in all respects with such cancellation policy.
1.2.7 You agree to use best endeavours to ensure that any venue booked by a Customer is clean and fit for use. You shall promptly acknowledge any complaints made by a Customer.
1.2.8 You agree to inform us if You wish to refund a Customer for any reason other than due to the applicable cancellation policy. We will decide in Our sole discretion, whether such a refund will be made and whether and by how much the relevant commission will be reduced.
1.2.9 In cases where negotiated rates are offered through an Affiliate Website, these rates shall still be eligible for commission as per the terms outlined in Section 1.4 of this agreement.
1.3 Commencement and Duration
1.3.1 We will provide You access to the Distribution and Channel Management Services for the term indicated in the Supply Agreement.
1.4 Fees and Commission
1.4.1 Distribution and Channel Management Services are subject to license fees as agreed in the Web Portal, Order Form, or Supply Agreement, as applicable. MeetingPackage does not charge commissions on bookings made through the platform unless explicitly agreed otherwise in writing. The applicable fees are set forth in the Web Portal or in the Supply Agreement, as appropriate.
1.4.2 The terms for registration and creating a user account are set forth in the Web Portal or in the Supply Agreement, as appropriate.
1.4.3 The Customer is responsible for ensuring that all pricing, availability, and booking-related information provided through the Web Portal is accurate, complete, and up to date. MeetingPackage does not verify, reconcile, or audit final transaction values, invoices, or commercial terms between Customers and any third parties.
1.4.4 For Priced Booking Requests, You need to confirm availability within 24 hours of the transaction. Failure to confirm availability may result in automatic cancellation of the booking.. Your own cancellation terms are valid and applicable only after You have confirmed the Priced Booking Request.
1.4.5 For all Instant Bookings, Your own cancellation terms are valid and applicable.
1.4.6 The Customer agrees to manage bookings and related communications within the MeetingPackage platform where applicable and not to misuse the platform in a way that circumvents agreed processes or functionalities.
1.4.7 The venue accepts an obligation to manage any events originated through the Affiliate Websites within the Web Portal and agrees explicitly to not encourage fulfilment of the transaction outside the Web Portal and Affiliate Website. Any deliberate attempts to conclude transactions outside the Web Portal and Affiliate Website will be considered a material breach of this Agreement and we reserve the right to inform third party Customers of such a breach.
1.4.8 Termination of the Service, however arising, does not affect any outstanding license fees due to MeetingPackage during the applicable notice period or as otherwise agreed in the relevant Order Form or Supply Agreement.
1.4.9 MeetingPackage enables connectivity between Customers and third-party distribution channels, including marketplace-type partners (the “Channels”). MeetingPackage acts solely as a technology and connectivity provider and does not act as a reseller, broker, or merchant of record in relation to bookings made through such Channels. MeetingPackage does not determine, apply, calculate, collect, or process any commissions, fees, or other compensation related to bookings made through Channels.
Any commissions, fees, or other compensation applicable to such bookings shall be agreed directly between the Customer and the relevant Channel or third party and are governed exclusively by their respective commercial terms. MeetingPackage is not a party to such agreements and assumes no responsibility for their content, enforcement, or settlement.
The Customer acknowledges that pricing, commission structures, and payment terms may vary between Channels and are outside the control of MeetingPackage.
1.5 Model and Payment Method Selection, Prices, and Payment Terms
1.5.1 You must pay for the Software as per section 4 of this Agreement.
1.5.2 We invoice all Commission, where due, fees, where due, plus any VAT due by You usually within seven (7) calendar days after the event is held at Your venue. We have the right to use third party commission collection services which may be changed or updated from time to time.
1.6 Automatic Activation of New Channels
1.6.1 When a new distribution channel becomes available within the Channel Manager, such a channel will be automatically activated for your account if included in your current subscription plan. The activation will occur without requiring additional acceptance or authorization from you. Your continued use of the Channel Manager constitutes acceptance of such automatic activations as part of the Services, and any applicable fees outlined in your subscription plan or as otherwise agreed in writing shall apply. We will provide notice of any such activation, and you may deactivate the channel at any time through your account’s administrative settings.
1.7 Warranties
1.7.1 You warrant and represent that You have all the rights in respect of the content provided to be published in the Affiliate Website, and that the content is true, accurate, and complete in all respects and not misleading in any respect.
1.8 Termination, Suspension, and Consequences thereof
1.8.1 We may in our sole discretion immediately remove, or cause to be removed, any content from the Affiliate Website and refuse to place or cause to be placed any new content on the Affiliate Website, if We consider any content to be untrue, inaccurate, incomplete or misleading, or We in any other case consider such actions necessary. Any improper content from, or action by, You described in this paragraph, or an attempt at such action may lead to immediate termination or suspension of this Agreement without notice if We consider this appropriate or necessary in Our sole discretion.
1.8.2 Upon any termination of suspension, You agree to continue to honour any bookings or request for proposals made during the term of the Agreement during any suspension or after the Agreement is terminated.
1.8.3 Upon termination of this Agreement, We will use commercially reasonable efforts to remove all information and content concerning You from the Affiliate Website within a reasonable time.