Meeting room, 2 days
€2,400
Lunch for 30, 2 days
€900
Breakout room, day 2 (500)
+€360
Total
€3,300
€3,660
Add a breakout room on
Day 2
Booking assistant. Guests change rooms, dates and numbers by asking, and the quote updates as they go.
Take over at any time. One click moves the thread to your team, and every reply after that arrives in your inbox.
Tone
Formal
Friendly
Luxury
Casual
Hi Johanna, thanks for getting in touch. Mid-May works well, and we can hold 40 rooms for you.
Sales team, Aurora Helsinki
Before quoting
Follow-ups
3
Ask for budget
Yes
No
Ask for company
Yes
No
Ask for room layout
Yes
No
Ask for dietary needs
Yes
No
Agent settings. Required fields, tone, follow-up limits and reply language, set per hotel or across the chain.
Value threshold. Otto will route all enquiries above it to a member of your team.
Not ready to let AI email your customers?
Start Otto back of house.
Plenty of hotels want the hours back and want to keep hold of the relationship. Back of house is the same Otto with the inbox left to your team. You work the enquiry the way you always have, then forward the thread and Otto builds the complete request in MeetingPackage.
Book a demo
Front of house
Otto talks to customers and builds the booking.
Back of house
You talk to customers. Otto builds the booking.
Talking to the customer
Emails the customer
Otto
from your address
Your team
as now
Asks for missing details
Otto
in the customer’s language
Your team
Chases a quiet thread
Otto
twice, then hands over
Your team
Sends the proposal
Otto
in your branding
Your team
Building the booking
Builds the request in MeetingPackage
Otto
while the thread runs
Otto
from the forwarded thread
Checks availability and conditions
Against your configuration
Against your configuration
Offers a sister property when a group won’t fit
Otto
Fields anyone retypes
0
0
Handling removed per enquiry
30–60 min
30–60 min
Moving between them is a setting rather than a project. Most properties run back of house first, watch how accurately their enquiries get read, then hand over the conversations as well.
Frequently Asked Questions
Send us a week of your inbox.
Send us last week’s enquiries. We’ll show you which ones Otto would have answered, which it would have passed to your team, and how many hours it would have saved.
Numbers shown are illustrative